Telecom Analytics: Churn, ARPU & Network Value
Find the customers worth keeping and the network spend that pays.
The executive challenge
The problem this program solves
Your organisation has run telecom analytics pilots for two years. None has reached production, the pilot budget is now a permanent line item, and the board has started asking what it actually bought. The cost is not the spend; it is the two years of decisions made without evidence and the credibility spent on promises. In five days you build the diagnostic, the decision architecture and the roadmap that turn telecom analytics from a cost centre into a decision advantage.
Context
Why this matters now
Capability
What you will be able to do
- Evaluate where telecom analytics creates economic value across the organisation — and where it reliably does not.
- Govern telecom analytics models and data with controls that satisfy both boards and regulators.
- Price the build, buy and partner options for telecom analytics capability with real economics.
- Distinguish telecom analytics automation opportunities from decisions where human judgement remains strategically important.
The IPAT Course Standard
The five-day journey
Each day is a deliberate progression in managerial capability — from strategic context, to analytical frameworks, to applied practice, to executive judgement under pressure, to a capstone that produces something your organisation keeps.
IPAT Signature Case™
The Telecom Analytics Model Nobody Can Explain
A a pan-African retail bank deployed a telecom analytics model into daily operations. It performs — until a customer dispute, a journalist and the regulator arrive in the same week, and no one can reconstruct why the model decided what it decided.
Your decision: Pause the model pending an explainability rebuild, defend it as deployed, or restrict it to advisory use — each response signals something different to the regulator, the market and your own staff.
IPAT Data Lab™
Three functions at a fast-scaling e-commerce platform report three different truths about the same telecom analytics question.
Dataset: Synthetic multi-source telecom analytics dataset — finance, operations and customer tables that disagree.
Your task: Reconcile the sources, build the single defensible view, and decide which dashboard the executive committee keeps.
A reconciled telecom analytics decision view and the data architecture behind it.
Data → Analysis → Decision, not Data → Code → Certificate
Day 5 · The Capstone
What will you change when you return to work?
Build a twelve-month analytical and AI roadmap for your organisation: the value case, the data foundations, the governance, and the first 90 days.
Methodology
Frameworks you will master
- • IPAT Data-to-Decision Framework™
- • IPAT Executive Capability Model™
- • Value-versus-feasibility portfolio analysis
- • CRISP-DM analytical lifecycle
- • Model risk management principles (SR 11-7 adapted)
Cohorts
Upcoming cohorts
New dates are being scheduled
Register with your preferred start date and our admissions team will match you to the next available cohort — or contact us to arrange an in-house delivery for your organisation.
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