Process Mining & Task Mining
Discover and improve processes from system event logs.
The executive challenge
The problem this program solves
The process mining initiative reports activity — dashboards shipped, models trained, workshops held — while the P&L cannot name a single decision it changed. The cost is not the spend; it is the two years of decisions made without evidence and the credibility spent on promises. This programme replaces tool curiosity with an investment logic: where process mining creates value, what it should automate, what must remain human — and how to prove the return.
Context
Why this matters now
Capability
What you will be able to do
- Commission process mining work and interrogate its outputs with an operator’s confidence.
- Defend a process mining investment case before a board that has been disappointed before.
- Construct a process mining roadmap sequenced by value, feasibility and risk.
- Read process mining evidence — dashboards, model outputs, vendor claims — and know exactly what to trust.
The IPAT Course Standard
The five-day journey
Each day is a deliberate progression in managerial capability — from strategic context, to analytical frameworks, to applied practice, to executive judgement under pressure, to a capstone that produces something your organisation keeps.
IPAT Signature Case™
The Process Mining Model Nobody Can Explain
A a fast-scaling e-commerce platform deployed a process mining model into daily operations. It performs — until a customer dispute, a journalist and the regulator arrive in the same week, and no one can reconstruct why the model decided what it decided.
Your decision: Pause the model pending an explainability rebuild, defend it as deployed, or restrict it to advisory use — each response signals something different to the regulator, the market and your own staff.
IPAT Data Lab™
Three functions at a regional telecommunications group report three different truths about the same process mining question.
Dataset: Synthetic multi-source process mining dataset — finance, operations and customer tables that disagree.
Your task: Reconcile the sources, build the single defensible view, and decide which dashboard the executive committee keeps.
A reconciled process mining decision view and the data architecture behind it.
Data → Analysis → Decision, not Data → Code → Certificate
Day 5 · The Capstone
What will you change when you return to work?
Build a twelve-month analytical and AI roadmap for your organisation: the value case, the data foundations, the governance, and the first 90 days.
Methodology
Frameworks you will master
- • IPAT Data-to-Decision Framework™
- • IPAT Executive Capability Model™
- • Value-versus-feasibility portfolio analysis
- • CRISP-DM analytical lifecycle
- • Model risk management principles (SR 11-7 adapted)
Cohorts
Upcoming cohorts
New dates are being scheduled
Register with your preferred start date and our admissions team will match you to the next available cohort — or contact us to arrange an in-house delivery for your organisation.
Register your interestExplore further
Related programmes
Learners of Process Mining & Task Mining frequently pair it with these offerings from the same divisions.
